Chenega Corporation Infrastructure, Server Engineer in Washington, District Of Columbia
Infrastructure, Server Engineer
Washington, DC - Navy Yard
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large scale government operations by leveraging cutting-edge technology and take your career to the next level!
For 20+ years, NJVC has provided federal, DoD, and commercial customers with innovative and cost-effective solutions for their IT needs. NJVC approaches the work with the intensity expected of a mission-critical IT provider, working within the framework of people, processes, and technologies to meet customer requirements.
The DOT (Department of Transportation) Enterprise Information Technology Shared Services (EITSS) supports the department’s office of the chief information officer in developing and implementing an enterprise IT infrastructure and common operating environment across DOT. The contract still has 5 years left.
The Infrastructure, Server Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. Resolves and appropriately completes assigned tasks and change requests and acts as an escalation for support issues. Applies new solutions through research and collaboration with the team and determines the course of action for new application initiatives. Implements new software solutions as required by the business. The core infrastructure technology duties include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, Azure Authentication, policy configuration, and top-level support for enterprise-wide initiatives.
Work you’ll do
As an Infrastructure, Server Engineer within the DOT (Department of Transportation) Enterprise Information Technology Shared Services ( EITSS ) team, you will:
Enterprise-level support for Active Directory for global initiatives following those through to implementation via collaboration with project and support teams.
Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
Perform Root Cause Analysis and Problem Management for the directory services environment.
Serve as the escalation point for application support and troubleshooting, and provide guidance and direction in the resolution of escalated issues and/or complex production, application, or system problems.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines.
Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
Provide training as required
Other duties as assigned
B.S. degree in a computer science, information technology, or computer-related discipline OR
High school diploma or GED equivalent and 7+ years of IT work experience in a global information technology infrastructure environment
Microsoft Windows Server 2016, 2019, or 2022 Administration (MCSE, MCITP certification)
Public Trust required
Knowledge, Skills, and Abilities
Ability to work independently and yet be effective within a team setting.
Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment.
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications.
Experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone with good phone skills and a professional demeanor.
Previous customer service experience strongly desired.
Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it.
How you’ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS’s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega’s impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program