Chenega Corporation Jobs

Job Information

Chenega Corporation End Point Engineer – Mid in Washington, District Of Columbia

Summary

The End Point Engineer – Mid will be joining a contract supporting the Department of Transportation in Washington, DC.

Responsibilities

  • Responsible for designing the Windows images, maintain the Windows image and the imaging infrastructure.

  • Responsible for overseeing patching, image builds and support, and image documentation, and managing the imaging team.

  • Perform necessary upgrades and maintenance following industry best practices where applicable.

  • Create documentation about specific systems and store in a centralized repository.

  • Prepare, maintain, and uphold procedures for logging, reporting, and statistically monitoring end-user device operations.

  • Assist in developing long-term strategies and capacity planning for meeting future end-user device needs.

  • Assist other IT teams through cross-training or administrative tools.

  • Other duties as assigned

Qualifications

  • Bachelor’s degree and 5+ years of experience and/or

  • Master’s degree and 3+ years of experience and/or

  • PhD degree and 0+ years of related experience

  • Experience includes:

  • Designing and managing Windows images and imaging infrastructure.

  • Must have strong experience with application packaging, patching of Windows OS, Active Directory, Group Policies, WMI, Dell Hardware, and anti-virus technologies.

  • Background check required

Knowledge, Skills and Abilities

  • Ability to work independently and yet be effective within a team setting.

  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment

  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.

  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.

  • Excellent skills in Microsoft Word, Excel, and other Office applications.

  • Proficient with Microsoft Office applications.

  • Experience working in a home office setting.

  • Ability to train end users on frequently asked technical issues.

  • Ability to provide technical assistance and support over the phone with good phone skills and a professional demeanor.

  • Previous customer service experience strongly desired.

  • Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it.

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