Chenega Corporation User Engagement Systems Engineer in Springfield, Virginia
User Engagement Systems Engineer
Springfield, VAJoin our Talent Network
Senior User Engagement Systems Engineers seek, document, and report usability feedback on
capability development. Engages with Users from across the community and stakeholders to
understand their missions, needs, and vision to build a relationship of trust. Establish Product
Increments, Release Planning Events and Sprint Calendar for the Release Train
Duties and Responsibilities:
Engage with stakeholders and users to understand use for the system
Support backlog grooming.
Write User Interface (UI) mockups.
Coordinate System Demos.
Conduct Source TEMs.
Ensure workflows, designs, and documentation are appropriate for user workflow.
Communicate changes to the user community.
Bachelor’s degree plus 16 years of experience, or Masters plus 14 years of experience in systems engineering, software engineering, information technology management or related field (BS or Masters Degree in Computer Science, Computer Engineering, or Electrical Engineering), or 18 years of experience with no degree
Senior-level experience facilitating requirements definitions with users and stakeholders.
Senior-level experience conducting TEMs, working groups, and IPTs.
Senior-level experience in Agile development processes.
Knowledge, Skills and Abilities:
Customer Engagement / Communication
Understanding of ICD503 processes and requirements
Ability to work independently and yet be effective within a team setting
Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications
Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
Chenega Corporation and family of companies is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program.
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