Chenega Corporation Computer Operator in Silverdale, Washington
The Computer Operator will provide support to the IT Help Desk while maintaining a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, while receiving supervision and guidance. The Computer Operator will perform various clerical duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the IT Help Desk.
Monitor and operate the enterprise in accordance with operating instructions
Study operating instructions to determine equipment setup needed
Load and configure equipment with required items
Assist customers with Tier 1 assistance calls
Enter and maintain job tickets into the ticketing system
Diagnose and correct equipment malfunctions
Review error messages and make corrections during operation or refer problems
Maintain operating record
Perform daily activities that include administrative duties
Perform project and job tracking and review
Other duties as assigned
High school diploma or GED required
2+ years’ experience in an IT desktop support role
Experience working in a multi-platform environment with Windows 2000/XP
Secret clearance required
Knowledge, Skills and Abilities
Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting
Must be able to obtain DoD 8570 IAT Level I within 6 months of hire
Competence in Microsoft Office skills
Intermediate level user of Microsoft Excel
Ability to write clearly and edit work for spelling and grammar
Required to adhere to Chenega Corporation mandate that all employees must be fully vaccinated to COVID-19 by December 8, 2021.
Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.
#Kapsuun Group, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program