Chenega Corporation Jobs

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Chenega Corporation Systems Administrator in Norfolk, Virginia


The Systems Administrator will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems.


  • Provide systems administration of desktop and server systems connected to local and wide area networks.

  • Engage in desktop system management responsibilities, involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

  • Provide support for implementation, troubleshooting, and maintenance of IT systems.

  • Manage IT system infrastructure and any processes related to these systems.

  • Provide support to IT systems, including day-to-day operations and monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.

  • Provide Tier 2 and Tier 3 problem identification and diagnosis and resolution of problem.

  • Provide support for the escalation and communication of status to agency management and internal customers.

  • Provide support for the dispatch system and hardware problems and remain involved in the resolution process.

  • Install/load the operating system and application software.

  • Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.

  • Troubleshoot, maintain integrity, and configure network components, including implementing operating systems enhancements to improve reliability and performance.

  • Integrate new technologies into new and existing systems, including the transition and migration of corporate systems.

  • Execute on-site, on the floor, and technical and system administration support.

  • Support requirements for managing installation and configuration and maintenance of Unix/Windows workstations and servers, including web servers, network attached storage devices, and stored data in support of business processing requirements.

  • Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintain them in accordance with established policies, procedures, and service level agreements and evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products.

  • Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.

  • Attend meetings weekly and provide weekly status reports.

  • Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.

  • Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required.

  • Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import and exports.

  • Conduct routine and emergency maintenance of assigned data center equipment.

  • Communicate and coordinate scheduled preventive maintenance windows with potentially impacted customers.

  • Collaborate and contribute to the development, administration, and testing of backup and recovery plans.

  • Participate in technical research and development to enable continuing innovation.

  • Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS.

  • Maintain operational, configuration, and other standard operating procedures (SOPs).

  • Verify system availability with existing Enterprise tools.

  • Serve in a supervisory capacity overseeing a team of technicians.

  • Other duties as assigned


  • Bachelor's degree and 8+ years relevant experience OR

  • Associate degree and 10+ years relevant experience OR

  • 12+ years relevant experience

  • Years of relevant work experience includes:

  • UNIX, Windows, and/or Storage administration

  • Experience working with trouble reporting and tracking systems such as REMEDY

  • Experience supporting the IC/DOD

  • Security + certification within 90 days of hire

  • TS/SCI clearance required

Knowledge, Skills and Abilities

  • Ability to obtain a Security + certification within 90 days of hire

  • Ability to obtain CI Poly clearance

  • Experience in the imagery intelligence domain a plus

  • Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems

  • Ability to learn, understand, and apply new technologies

  • Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities is required

  • Ability to respond to after hour calls and “provide on-call support”

  • Must possess strong problem solving and fault isolation skill sets

  • Knowledge of the customer’s processes and procedures and of the customer’s production systems a plus

  • Ability to prioritize and execute tasks in a high-pressure environment

  • Ability to function as a team member and independently

  • Ability to travel 10% to local area sites as well as other locations with similar architecture/footprint

  • Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain

  • Ability to lift or move various pieces of computer equipment (max 40 pounds)

  • Ability to prioritize and execute tasks in a high-pressure environment

  • General knowledge of database administration, network administration, and possess network configuration management skills

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.