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Chenega Corporation SharePoint Systems Administrator in MacDill AFB, Florida

Summary

NJVC is seeking a SharePoint System Administrator to support a large enterprise IT contract. The SharePoint System Administrator will support infrastructure services, operations, and maintenance across multiple geographic locations and networks.

Responsibilities

  • Interact with customers to handle service inquiries and problems.

  • Provide support for implementation, troubleshooting, and maintenance of IT systems.

  • Distinguish isolated user problems from enterprise-wide application/system problems.

  • work in a team environment to ensure mission needs are met and ensure the functionality of the capabilities of customers.

  • Deploy, operate, and maintain SharePoint services, including load balancing, PKI authentication, and claims-based authentication as well as support site setup, permission management, troubleshooting, and service requests for customers as well as content and knowledge managers.

  • ID ways for direct Identity Management/Authentication integration.

  • Help migrate users to newer versions of SharePoint.

  • Monitor enterprise SharePoint systems and critical services; conduct routine daily checks, deep dive analysis of incident trends, and assist with enhancing monitoring capabilities utilizing SCOM, SolarWinds, and/or Splunk.

  • Conduct routine maintenance, patching, STIGs, and hotfixes on multiple SharePoint systems.

  • Perform troubleshooting for backend SharePoint services to include authentication and database connectivity.

  • Perform maintenance on sites and subsites.

  • Help process asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance SA for stakeholders.

  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.

  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives.

  • Support customer requirements in a 24/7/365 mission environment.

  • Update operations and monitoring documentation for 24/7/365 IT Watch personnel.

  • Other duties as assumed.

Qualifications

  • Bachelor's degree with 4+ years of relevant experience, Masters’s degree with 2+ years of relevant experience, Associate's with 8+ years of relevant experience, or High School Diploma with 10+ years of relevant experience

  • Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)

  • Experience supporting multiple SharePoint farms in an enterprise-level SharePoint 2013 and later environment

  • Experience with Tier 2 system administration and DevOps to include patch management, troubleshooting, and restoration of services of multiple SharePoint farms

  • Experience with deploying SharePoint migration and upgrades, including SharePoint, Server, and SQL Databases 2016 or 2019

  • Experience in SharePoint PowerShell modules to configure and administer SharePoint and automate tasks

  • Experience investigating and resolving SharePoint performance issues, such as front-end web server performance, indexing performance, and working with the Structured Query Language (SQL)

  • Active TS/SCI Clearance

  • The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief

Knowledge, Skills and Abilities:

  • Ability to work independently and yet be effective within a team setting.

  • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment.

  • Demonstrate ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.

  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.

  • Excellent skills in Microsoft Word, Excel, and other Office applications.

  • Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.

  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.

  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.

#NJVC, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

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