Chenega Corporation Maintenance Dispatch Coordinator in Lorton, Virginia
The Maintenance Dispatch Coordinator receives, records, and distributes work orders to service crews upon customers' requests for service.
Receive, record, and distribute work orders to service crews upon customers' requests for:
Repairs and services on government mobile and stationary equipment
Record information, including:
Article to be repaired
Service to be rendered
Prepare work order and detailed notes
Distribute order to service crew
Schedule service calls and dispatch service crew. All information is recorded in a government program entitled Maximo
Call or write the customer to insure satisfactory performance of service
Keep record of service calls and work orders
May dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment
Other duties as assigned
High school diploma or GED required
2+ years’ experience in a general Help Desk or Customer Service position, preferably in a maintenance environment
Must have a valid driver’s license
CBP background investigation required
Knowledge, Skills and Abilities
Associate degree preferred
Experience with HTEE preferred
Strong organizational skills
Ability to prioritize and multi-task
Proficient in Microsoft Office Suite, i.e. Word, Excel, and Power Point
Ability to work shift work that includes nights, weekends, and holidays
Strong oral and written communication skills
Required to adhere to Chenega Corporation mandate that all employees must be fully vaccinated to COVID-19 by December 8, 2021.
Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.
#Chenega IT Enterprise Services, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program