Chenega Corporation Jobs

System Administrator Entry - Level

Arnold, MO Join our Talent Network

NJVC is currently seeking a talented System Administrator Entry - Level that will be part of an integrated Operations & Sustainment team that provides critical mission support to a DOD customer. TheSystem Administrator Entry - Level will interface with other engineers co-located, as well as located at other agency facilities. TheSystem Administrator Entry - Level provides support on the Panama shift to include weekends.

Duties and Responsibilities:

• Responsible for providing support to the engineering team day-to-day engineering operations of the customer’s application, as well as aid with monitoring and problem investigation for segment interfaces.

• Support on-site engineers and provide technical customer service support, including logging and triaging trouble calls, monitoring customer requests via email, and collaborating with engineering team and customers via Jabber.

• Work with the engineering team to provide junior system administration and engineering support.

• Shadow more senior members of the engineering team, to learn and develop engineering skills as a path towards becoming a more advanced System Administrator.

• Other duties as assigned

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• High school degree and 3+ years of IT experience

• TS/SCI clearance required

Knowledge, Skills and Abilities:

• Security+ required within 90 days of hire

• Basic knowledge of Linux commands (e.g. can "ls", "cd", "pwd", "grep")

• Knowledge of all Microsoft Office products, including Mail, Word, and Excel, etc.

• Strong analytical and problem solving skills

• Strong work ethic, attention to detail, and organizational skills

• Excellent communications skills

• Excellent interpersonal and customer service skills

• DOD and/or intelligence community experience preferred

• Ability and willingness to work with the team even if it includes performing routine tasks

• Ability and willingness to learn new things to work towards becoming a more advanced Application Support Engineer

• Ability to work independently and yet be effective within a team setting

• Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment

• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals

• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others

• Excellent skills in Microsoft Word, Excel, and other Office applications

• Experience working in a home office setting

• Ability to train end users on frequently asked technical issues

• Ability to provide technical assistance and support over the phone with good phone skills and professional demeanor

• Previous customer service experience strongly desired

• Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

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