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Chenega Corporation Docucare Associate in Arlington, Virginia

Summary

DocuCare Associate

Arlington, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Worldwide Support (CWS) is a premier provider of Architecture and Engineering support services to federal customers around the world. Founded in 2016 to support federal operations OCONUS, CWS holds true to its mission that no matter the location, we are there to get the job done.

The DocuCare Associate will manage a fleet of print devices by performing basic device cleaning and replacement of operator-accessible parts and consumables per equipment specifications.

Responsibilities

Work you’ll do

As a DocuCare Associate within our United Staes Air Force ( USAF) team, you will:

  • Manage consumables and supplies using the DOS calculator.

  • Open software applications.

  • Create and find file folders.

  • Find, open, and rename files using Windows Explorer or equivalent.

  • Delete and recover files.

  • Open and send e-mails, including creating mail, add, and save attachments.

  • Manage email, including creating folders and changing user options.

  • Perform basic device cleaning and replacement of operator-accessible parts and consumables per equipment specifications.

  • Proactively manage consumables and supplies using the DOS calculator.

  • Maintain the on-site operator replaceable parts inventory.

  • Conduct basic troubleshooting of devices.

  • Complete preventative maintenance on high-frequency service items.

  • Collect equipment meter information and submit it for billing purposes.

  • Perform basic equipment problem diagnoses.

  • Serve as the primary customer contact for equipment support and service.

  • Coordinate, move, add, and change the MAC process.

  • Perform data entry for activity and asset tracking.

  • Provide ongoing end-user training on equipment.

  • Remove hard drives and memory and additional light mechanical work.

  • Be the point of contact for equipment removal and delivery.

  • Contact service as required (ie: Xerox and 3rd party).

  • Utilize Xerox web-based applications as required.

  • Drive for additional duties if required.

  • Maintain on-site operator replaceable parts inventory.

  • Other duties as assigned

Qualifications

  • High school diploma or GED required

  • 1+ years of general experience

  • Secret clearance required

  • The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief

Knowledge, Skills, and Abilities

  • Ability to read, write, and follow basic English instructions

  • Must have customer service and communication skills

  • Have data entry knowledge

  • Ability to manage multiple tasks

  • Ability to perform duties with minimal supervision

  • Basic internet navigation skills with the ability to search, navigate to websites, and navigate within websites

  • Introductory knowledge of MS Word or equivalent, with the ability to open saved files, create basic text documents, and print and save documents

  • Introductory knowledge of MS Excel or equivalent with the ability to open saved workbooks and data

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

Executive Order 13495, The Non-Displacement of Qualified Workers Under Service Contracts provides the first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other applications/resumes of non-incumbents will not be reviewed.

#Chenega Worldwide Support, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

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