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Chenega Corporation Operations Analyst in Alexandria, Virginia


Operations Analyst

Alexandria, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and the DoD. Formed in 2016 to serve federal customers CONUS, CITES has grown quickly into a best practices leader for the modern federal enterprise.

The Operations Analyst will support the government Operations Manager for the IT group at a classified government facility.


  • Monitor environmental aspects of server rooms, including proper heating, cooling, ventilation, lighting, and space management; coordinate with facilities as needed.

  • Support hardware allocation planning and space management ensuring that all items entering the server rooms have an approved elevation drawing depicting their designated location.

  • Develop, maintain, and update detailed reports on used and available space in the closet and individual racks for future expansion planning.

  • Work closely with SMEs as well as the Logistics Specialist to ensure that all inventory movement, tracking, and equipment storage and excess artifacts are up-to-date and correct; manage and maintain hand holder receipts as needed.

  • Develop and implement a lifecycle management plan for all IT equipment.

  • Maintain configuration control documentation (e.g., floor plans, patch panels, rack elevation diagrams, physical and logical network connectivity, et al) in server rooms.

  • Ensure network cabling is planned, executed, documented, managed, and maintained IAW applicable security requirements for proper delineation of network classification.

  • Ensure all closets and rack spaces are controlled IAW organization SOPs are down to ensure all fiber and Cat 5/6 cables are neatly stored and tangle-free.

  • Develop, implement, and maintain processes/workflow and SOPs for the organization's IT operations.

  • Coordinate all operations support processes and procedures directly with the appropriate SMEs to maintain accurate documentation, standard operating procedures, and drawings for customers.

  • Implement and make recommendations for improving support processes and procedures.

  • Work closely with IT Logistics and requisite SMEs to develop efficient processes for moves, adds, and changes.

  • Work with SMEs to identify and create an inventory list of core IT Operations documentation and SOPs, authors, dates, and directory/file locations; update, maintain, and manage the list.

  • Create, manage, and maintain document repositories (SharePoint, share drives, MSTs) for multiple classified networks respectively, creating consistent directory/file structure and naming conventions in each network.

  • Maintain and track hardware and software warranties.

  • Support the government COMSEC Custodian for IT/IS support, including providing two-person control and serving as an alternate POC for COMSEC between government facilities.

  • Work on sanitizing data on equipment and coordinate with IT Logistics and other requisite technicians for equipment disposal; update TSP, drawings, and other related documentation to reflect equipment disposal.

  • Other duties as assigned


  • BA or BS degree in Information Technology or a similar discipline.

  • 4+ years of experience in the Information Technology field.

  • U.S. citizenship.

  • DoD 8570 IAT II (Security+ minimum).

  • Active TS/SCI clearance.

Knowledge, Skills, and Abilities

  • Outgoing team player and self-motivated individual with excellent communication skills with the ability and desire to interact with all users and work closely with other technical staff or independently.

  • Demonstrated ability to multi-task effectively under pressure with the ability to frequently re-assess priorities for multiple tasks or projects.

  • Strong time management and resource management capabilities.

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.


At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

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Tips from your Talent Acquisition team

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Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

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