Chenega Corporation Jobs

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Chenega Corporation Linux Systems Administrator in Alexandria, Virginia

Summary

NJVC is seeking a Linux Systems Administrator to support a large enterprise IT contract for the DOD.

Responsibilities

  • Experience with interacting with customers to handle service inquiries and problems.

  • Provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment.

  • Provide support for the implementation, troubleshooting, and maintenance of IT systems.

  • Distinguish isolated user problems from enterprise-wide application/system problems.

  • Perform technical software configuration, rebooting, and other remedial actions on customer servers.

  • Work in a team environment to ensure mission needs are met and ensure the functionality of the capabilities of customers.

  • Provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment.

  • Interact with other administrators to handle service inquiries and problems.

  • Analyze recurring problems and initiate solutions for preventing reoccurrence and analyze existing infrastructure for tuning/performance enhancements.

  • Examine customer problems and suggest and implement appropriate corrective action to initiate a repair or return to service.

  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.

  • Develop solutions to complex technical issues.

  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives.

  • Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours.

  • Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.

  • Other duties as asasigned.

Qualifications

  • Bachelor’s degree with 6+ years of prior relevant experience or a Master’s degree with 4+ years of prior relevant experience. Years of experience may be used in lieu of a degree

  • Candidate must meet DoD 8570 IAT Level II certification requirements (Security+ CE, CCNA-Security, GSEC, or SSCP)

  • Experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016)

  • Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages

  • Experience troubleshooting issues in a growing environment

  • Experience with log reviews, incident analysis, and identification of issue trends

  • Experience with server patch management methodologies

  • Active TS/SCI Clearance

  • The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief

Knowledge, Skills and Abilities:

  • Foundational knowledge of AWS or Azure cloud services and the cloud ecosystem.

  • Familiarity with Hyper-Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail.

  • Detail-oriented in order to capture customer inquiries appropriately.

  • Ability to work independently and yet be effective within a team setting.

  • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment.

  • Technical experience with administering Linux and Windows servers within a VMware virtual environment.

  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals

  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.

  • Excellent skills in Microsoft Word, Excel, and other Office applications.

  • Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.

  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.

  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.

#NJVC, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

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